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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Heather Main

March 12, 2023

5  out of  5 rating by Heather Main
"Best insurance company ever!!!"

David Foreman

March 6, 2023

5  out of  5 rating by David Foreman
"Very friendy and very helpful service. They treat you like a person, and not just an account. The individual whom I spoke with the most, Shannon, was positive and empatheitc. That really helps when you're already stressed out from the trama of an accident. HIGHLY recommend this agency!"

Brad Ingram

February 27, 2023

5  out of  5 rating by Brad Ingram
"I switched to State Farm all because of this awesome knowledgeable office, Isai took wonderful care of me and made the process of switching such a breeze.They saved me so much money!"

Haley Suffel

December 1, 2022

5  out of  5 rating by Haley Suffel
"Everyone within the office is very welcoming and are always willing to answer my questions and explain if I am not understanding."

Paul Rodney

November 29, 2022

5  out of  5 rating by Paul Rodney
"I've been with State Farm since 1990. I wouldn't go anywhere else. Shannon is wonderful to deal with and has excellent customer service skills. She's very personable and very good at her job."

Sarah Pion

November 10, 2022

5  out of  5 rating by Sarah Pion
"Great customer service! Shannon Sheron is the best, always able and quick to take care of any of my insurance needs!"

Carmen Hicks

November 9, 2022

5  out of  5 rating by Carmen Hicks
"As usual, Shannon provided my husband and I with AWESOME service! She's knowledgeable, professional and takes time to respond to our questions whether requested via email or phone. We're definitely satisfied customers😊!"

William Petty

November 7, 2022

5  out of  5 rating by William Petty
"We recently moved from Florida to Fort Wayne and transferred our State Farm policies to Scott Robinson/State Farm here. Scott and Shannon have been very welcoming and responsive to our needs. Great Customer service! We are very impressed and happy with this State Farm office."

Darci Collison

November 5, 2022

5  out of  5 rating by Darci Collison
"They are always on top of their game with top notch customer service!!! Quick and friendly it's always a positive experience"


September 8, 2022

5  out of  5 rating by msJessika2716
"Shannon is always so helpful with any questions and concerns! Highly recommend"

Phil Richwine

August 2, 2022

5  out of  5 rating by Phil Richwine
"Scott and Shannon do an amazing job taking care of me and my families needs."

Marjorie Fear

May 17, 2022

1  out of  5 rating by Marjorie Fear
"Seems State Farm doesn't understand that if you cancel your auto insurance policy, it's cancelled. After cancelation, they re-instated my policy. Totally unauthorized !!"

Kathy Hines

May 5, 2022

5  out of  5 rating by Kathy Hines
"Excellent Insurance Company!"

Jerry Mazock

May 3, 2022

5  out of  5 rating by Jerry Mazock
"Shannon Sheron was right ‘on the ball’ getting our new quotes for our new home. Accurate too! Felt she went the extra mile for us."

John Boerger

March 17, 2022

5  out of  5 rating by John Boerger
"Scott Robinson is a responsive agent offering advice without pressure to purchase product. When we have had a claim situation, he worked with us for satisfactory resolution. I would recommend Scott as an agent."

Emma Richey

March 10, 2022

5  out of  5 rating by Emma Richey
"Shannon was fantastic about getting me set up with insurance for my new car! Less than 24 hours from request to new ID cards!"

Rod “Rod”

February 27, 2022

5  out of  5 rating by Rod “Rod”
"Darlene was very helpful! Thank you"

Donald Korte

February 26, 2022

5  out of  5 rating by Donald Korte
"The office staff is wonderful. Shannon is cheerful and makes you feel comfortable even over the phone. She very quickly took care of my request."

Jennifer Ward

February 18, 2022

5  out of  5 rating by Jennifer Ward
"Scott Robinson has been my insurance agent forever. He has taken great care of my families needs through tough issues and great times! Highly recommend!!!!"


February 17, 2022

5  out of  5 rating by DANIEL BOYLAN
"This is an excellent office. Great service and timely responses. I am glad I am a customer."

Joyce Goodin

February 17, 2022

5  out of  5 rating by Joyce Goodin
"Requested a change of insurance to a new vehicle. Katie was friendly, proficient, and professional. Mission accomplished in a short period of time. Great service."

Corrine Leising

February 10, 2022

5  out of  5 rating by Corrine Leising
"Thank you to Shannon at Scott Robinson State Farm for always being so helpful! Every time I have a question, she is quick to respond. She has helped us save money on both our home and auto policies. We appreciate Shannon!"

Denise Macy

February 7, 2022

5  out of  5 rating by Denise Macy
"I have been with State Farm for 35 years, they are awesome! The best people to work with....I wouldn't go anywhere else!"

Troy H

February 7, 2022

5  out of  5 rating by Troy H
"Friendly and knowledgeable agents and staff. Highly recommend Scott and his team."

Cara Ley

February 3, 2022

5  out of  5 rating by Cara Ley
"State Farm has always been helpful to make sure I pay my bill on time and that my coverage doesn’t lapse. The customer service reps are nice and they don’t push too hard in sales. Definitely see Scott or his team to get set up!"