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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kathy Agnew

March 16, 2026

5  out of  5
rating by Kathy Agnew
"Scott and his staff are always there when I need help (just like the commercials say!!!) I’ve been with their agency for several years and have never received anything less than top notch service!"
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Jeff Prentice

March 4, 2026

5  out of  5
rating by Jeff Prentice
"Scott Robinson reached out to me as a courtesy to go over my homeowners policy and my automobile insurance. I’m grateful for the call and his concern to keep me up to date with my Insurance coverage. He was professional, knowledgeable, and down to earth. THANKS SCOTT"
We responded:
"Hello Jeff, Thank you for taking the time to share your experience. Hearing that your experience went well really makes our day. Our goal will always be to provide the best experience and we love knowing yours was no different. We are always here to help! Scott "
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RACHEL SHAFFER

March 3, 2026

1  out of  5
rating by RACHEL SHAFFER
"This insurance is an absolute joke. Way overpriced, never any trusted help and talk about taking advantage and stealing your money!! Wouldn't recommend to ANYONE .. Also, the staff at Scott's office wasn't knowledgeable and not helpful. Beyond frustrating!"
We responded:
"RACHEL, Thank you for bringing this matter to my attention. Please know that customer happiness is our top priority and we are upset this has not been your experience. You can reach me anytime at scott.robinson.r6qt@statefarm.com or give me a call at 260-744-3218. Kindest regards, Scott"
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Yolanda Walker

February 24, 2026

5  out of  5
rating by Yolanda Walker
"Agent Scott Robinson is the real deal! He is my Agent for both my homeowner’s insurance and automobile insurance. Mr. Robinson and his staff are truly committed to helping residents with all their insurance needs! Him and his team are passionate, knowledgeable and they want what is best for the client. He will sit down with you yearly to go over your policies to ensure that you are getting the best rates and benefits possible. They are great so if you are looking for an Agent who is passionate about serving others, Mr. Scott Robinson is your guy! Thank you and the team for all that you do!"
We responded:
"Yolanda, Thank you for the awesome feedback. It is truly touching to know you think so highly of us! We look forward to providing you with more great experiences in the near future. It was a pleasure to serve you. Scott"
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Krista Swift

February 10, 2026

5  out of  5
rating by Krista Swift
"Chris did a fantastic job getting quotes to cover insurance for my vehicle. 1000% recommend him."
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Anita Winter

January 10, 2026

5  out of  5
rating by Anita Winter
"I was getting car insurance and homeowners through a broker and it turned out to be a mess. The broker was not there for me and messed some things up pretty badly. I called State Farm talked with Chris and was treated so kindly. I had car and homeowners insurance for a better price within an hour. Highly recommend calling this agent he so nice and understanding."
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Michelle Martinez

December 28, 2025

5  out of  5
rating by Michelle Martinez
"Chris represented this office amazingly. I have lived in 5 states over the last 3 years and Chris made switching to Indiana seamless. Now I know my home and auto are protected and I have a human to talk to if ever I need to. Thank you Chris!"
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Mary Beth Korte

December 12, 2025

5  out of  5
rating by Mary Beth Korte
"Chris was so helpful with assisting me with changing Auto Insurance. He is very easy to get in touch with. I find that very important being a customer. Thank you"
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Kristen Oakley

December 1, 2025

5  out of  5
rating by Kristen Oakley
"Chris was great!"
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John Wilson

October 30, 2025

5  out of  5
rating by John Wilson
"Scott got me covered with enough head's up. Helped me alot when my previous company dropped me and offered WAY better rates than anyone in the area. He's also extremely easy to work with."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Alex Hendricks

October 30, 2025

5  out of  5
rating by Alex Hendricks
"Megan answered my Phone call on the weekend when I was locked out of my car to make sure I ended up being okay. Even when I don’t need things from Her she is constantly checking up to make sure I get the best support from State Farm. Amazing company and an even better worker who goes above and beyond"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Frances Rodriguez

October 29, 2025

5  out of  5
rating by Frances Rodriguez
"Scott Robinson was very polite and knowledgeable. He responded quickly and efficiently to my questions. Very pleased."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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work hard

October 21, 2025

5  out of  5
rating by work hard
"Megan is always pleasant and ready to handle all needs quickly and efficiently. 10 out 10 every time!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Faith Hilty

September 29, 2025

5  out of  5
rating by Faith Hilty
"I have always been treated very well! Anytime I call with questions, they are very quick to answer and are always kind."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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RoseAnn Thomason

September 26, 2025

5  out of  5
rating by RoseAnn Thomason
"They are always willing to help and answer all the questions you have. They gave us a great deal on house and car insurance bundle. Very friendly people."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Michael Cacioppo

September 19, 2025

5  out of  5
rating by Michael Cacioppo
"Great, Fantastic, very helpful and friendly. Whenever I have a problem they take care of it very quickly."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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C

September 8, 2025

5  out of  5
rating by C
"Very helpful and easy to work with!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Momentum Ramesses

September 3, 2025

5  out of  5
rating by Momentum Ramesses
"Very kind and helpful staff. They consistently make any process easy and quick"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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derek Woolf

August 19, 2025

5  out of  5
rating by derek Woolf
"Went above and beyond expectations. Very helpful!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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RODNEY Crouse

August 13, 2025

5  out of  5
rating by RODNEY Crouse
"Chris recently helped us with our homeowners and car insurance. He got us much better rates than our previous company that we've been with for years. I appreciated the fact that he got right back with me when I had questions or needed help with anything. He knew exactly how to help us so we give him 5 out of 5 stars."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Tracey Monroe

August 13, 2025

5  out of  5
rating by Tracey Monroe
"I like the service I get, Chris is a very soft spoken man with good customer service. I do believe the young lady i normally talk to is Megan, she is a sweetheart. I would recommend this office for anyone’s insurance needs. Thank you. Tracey Sutton"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Susan Lothamer

August 8, 2025

5  out of  5
rating by Susan Lothamer
"Scott's office has been great! They are very helpful whenever we call."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Sean Kelleher

July 23, 2025

5  out of  5
rating by Sean Kelleher
"I had the recent opportunity of working with Chris Rinker at this office. He was able to help one of my customers moving from Pennsylvania with Auto and Renters Insurance. Chris made the process transparent, simple and very customer friendly. I would recommend Scott Robinsons office to anyone in need of insurance in Indiana!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Wes Breen

July 18, 2025

5  out of  5
rating by Wes Breen
"You guys & lady's are so awesome & polite are very helpful I like this very much with customer service."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sara Warnecke

July 16, 2025

5  out of  5
rating by Sara Warnecke
"Scott’s team does a wonderful job at answering questions, trouble shooting, and follow through. Whether it is issues with electronic payment or being in an accident, someone has answered the phone and helped me through!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"