State Farm® Insurance Agent Scott Robinson
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Flint0008
January 17, 2025
"Shannon S. was extremely helpful in getting quotes for my family and myself. She went above and beyond in all aspects to deliver an outstanding experience. She was absolutely the deciding factor in switching to State Farm from our previous insurance company. If everyone customer service person was like her, the world would be so much better! Thank you Shannon for making this the best experience I've had spending money!"
Aleisha Lawrence
January 17, 2025
"State Farm Agent Scott Robinson, if you’re looking for a patient and knowledgeable Agent for servicing you needs for Coverage contact This agent. Thank you guys!"
"Thank you so much for your kind review! It’s great to hear that you had a positive experience and that we were able to meet your coverage needs. Our team is committed to providing knowledgeable service, and we truly appreciate your feedback. Thank you for choosing us – we’re here whenever you need assistance! - Scott"
Kate S
January 17, 2025
"Megan is great! I usually have a lot of questions, and each time I talk to her she is very helpful and thorough, and I always leave feeling like I have exactly what I need. She is also great about following up when needed. Shannon is also super! When I was exploring adding coverage, she let me know my options and then went over and above letting me take the time to sound it out with her. Scott also is very helpful and thorough, and clearly answers all of my questions. This is an office will all very helpful, efficient, kind people!"
"Thank you so much for your thoughtful and detailed review! I’m thrilled to hear that my team has consistently provided you with helpful, thorough, and efficient service. We take pride in offering clear answers and personalized support, so it’s wonderful to know that our team is meeting your needs. Your kind words mean a lot to us, and we’re grateful for your trust in our office. We’re here whenever you need us and look forward to continuing to assist you! – Scott"
Michele Lord
January 17, 2025
"I've been a State Farm customer for over 35 years and have been happy with both of my agents. Shannon is Scott's office manager and she is absolutely amazing!"
"Thank you so much for your kind words and for being a loyal State Farm customer for over 35 years! I’m so happy to hear you’ve had such positive experiences. Shannon truly is amazing, and we’re so happy to know she’s been able to provide you with excellent service. We appreciate your continued trust and look forward to assisting you for many more years to come! - Scott"
James Anderson
October 25, 2024
"Chris was amazing he was very helpful and informative process was very smooth and didn't have to stress about anything highly recommend to anyone else"
"Thank you so much for your kind words James! We’re thrilled to hear that Chris made your experience smooth and stress-free. Your recommendation means a lot to us, and we look forward to assisting you again in the future! – Scott"
Taylor Worthington
October 15, 2024
"Got a significantly lower rate then my previous provider even after adding additional items. Chris Rinker is the guy to talk to if you need better rates"
"Thank you, Taylor, for your kind review! We're so glad to hear that Chris was able to help you discover an alternative plan while adding more coverage. He’s definitely the go-to guy for making sure our customers have a positive experience! If there’s anything else we can assist with, don’t hesitate to reach out. Thanks again for your support! -Scott "
Delaney Reid
October 15, 2024
"Shannon does a wonderful job at making me feel taken care of"
"Thank you so much, Delaney, for your kind words! We're thrilled to hear that Shannon has made you feel well taken care of. She is truly dedicated to providing excellent service, and your feedback means a lot to us. If you ever need anything else, we’re always here for you. Thanks again for choosing us! -Scott"
Sharon Gibson
October 3, 2024
"Easy to talk to. Explained everything to me"
"Sharon, thank you for your feedback! We’re glad to hear that our team made things simple to understand and took the time to explain everything to you. Your five stars are much appreciated! Please don't hesitate to reach out if there's anything else we can do for you. -Scott"
Nicholas Guretis
October 1, 2024
"I have worked with Scott at State Farm for over 14 years, I have always been very satisfied with every encounter. Scott helped me decide on which life insurance policy would be best for myself and my children, I felt that he had my best interest in mind and felt confident with my decision. Shannon in the office is amazing! Every time I’ve had a question, she has been able to help and get the answers for me. Very helpful and professional!"
"Nicholas, we’re incredibly grateful for your loyalty and confidence over the past 14 years. We’re so glad Shannon and the team have been able to assist you in making important decisions, such as your life insurance coverage. We aim to make sure our customers feel as confident as possible, and we greatly appreciate your kind words! -Scott"
Steve Ross
May 1, 2024
"Insured with Scott and State Farm for nearly 4 years both home & two autos. When replacing 1 auto and getting the replacement coverage I was shocked at the increase, after getting quotes from 3 other National companies received more coverage and lower premiums by $114 per mo.! When I and the other agent with A———- called to inform them we spoke to a young gentleman who handled the initial transfer of information with 3 1/2 weeks until next renewal/payment giving them ample time to complete paperwork transfer was Thank You. Now 3 1/2 weeks later they again transfer monies for my bank account for more then the normal premium, again I called and spoke to the young gentleman who seemed uninformed as to the process or had an answer as to why this would happen I asked to speak to Shannon was told she was busy, ask to speak to Scott was told he was busy, Very frustrated I asked for one of them to give me a call 5 days later no call no communication! $ 315.00 dollars think how you would feel and make your one decision! Steve Ross"
"Steve, thank you for sharing your experience. We pride ourselves on providing professional, prompt, and helpful service. I apologize for not being able to speak with you directly as I was out of the office during that time. We have since resolved this issue to the best of our ability and wish you the best. -Scott"
Brittani Burnham
April 12, 2024
"Thank you to Scott with State Farm for going above and beyond. I appreciate your hard work in helping turn my frustration with billing and missed payments due to clerical error into a positive one. Scott truly went above and beyond and even sent me a gift card for inconvenience. I was strongly consider another insurance company, one who wouldn’t forget or not bill me. But technical issues happen and Scott really showed up and empathized with my situation and helped to resolve it! Thanks again!"
"Brittani, thank you for recognizing the efforts of our team! We're delighted that we could turn your experience around. At our State Farm office, we aim to exceed expectations and provide heartfelt service. Your appreciation means the world to us! -Scott"
Sandra Hartmann
November 2, 2023
"Shannon is amazing! Very friendly and knowledgeable! Was able to get two quotes in a very short time."
"Sandra, thank you for the amazing review! I’m thrilled to hear that Shannon was able to help you with your insurance needs in a timely manner. If you ever have questions or need assistance going forward, we are here for you! -Scott"
Subrena Benford
November 1, 2023
"I had questions regarding my insurance information updates. And Shannon quickly explained everything to me and got the paperwork taken care of ASAP to report to the appropriate people. I love this company they are always willing to help and listen. Thank you for great customer service Shannon!!!"
"Subrena, thank you for the glowing review and the recommendation! I’m so glad that Shannon was there to answer your insurance questions and provide you with great service! Don’t hesitate to stop by or call if you have any questions in the future. We’re here for you! -Scott"
Nick B
September 8, 2023
"I have used State Farm insurance for many years for my auto and homeowners insurance. Shannon has always taken good care of my insurance needs and is very responsive."
"Thanks Nick, for trusting Scott Robinson State Farm Agent with your insurance needs! We look forward to taking care of you for years to come!"
T Dahman
September 5, 2023
"Shannon from Scott Robinsons office was fantastic responded quickly and answered all my questions. She went above and beyond when I called her about making changes."
"Thank you for letting us know how we are doing at Scott Robinson State Farm Agent! We appreciate you trusting us with your insurance needs!"
Greg Samuel
August 9, 2023
"Been with Scott for years. Added a new boat policy. Quick, easy, and affordable"
Paula Henry
July 31, 2023
"Shannon is always on top of things. She gives us a 'heads up' regarding any changes to our policies with lots of advance."
AlmostStickComics
July 13, 2023
"I loved working with Shannon! She took the time to explain everything to me to make sure I understood what I was purchasing for my first time insuring."
Jo Gibson
June 17, 2023
"Shannon Sharon and the staff at Scott Robinson State Farm are amazing, very helpful and have worked with me on many occasions. I've been with State Farm for years and would not go with any other company."
"Jo, we appreciate the feedback! Thank you for being a long-time customer of Scott Robinson State Farm Insurance. We look forward to taking care of you for years to come! "
Mary Stewart
June 9, 2023
"Shannon is amazing! Super friendly and helpful. 😊"
"We appreciate your business, Mary! Thank you for being a customer of Scott Robinson State Farm Insurance!"
Katy Logue
June 6, 2023
"Scott and his team are fantastic. I have personally always worked with Shannon Sheron and she is wonderful. She is very professional, always responsive and attentive. She has been my agent for almost 4 years and she is always my go to person when it comes to home and car insurance. I highly recommend this team!"
"Thank you, Katy! Scott Robinson State Farm Agent appreciates your confidence in our office! "
Alex Bond
May 16, 2023
"Scott and Shannon provide awesome service! They are super helpful and provide quick responses to my wife and I's questions, whether that's over the phone or via email. Highly recommend!"
Randy Bunt
May 1, 2023
"I've been with State Farm since 1990. I wouldn't go anywhere else. Shannon always provides excellent customer service."
"Thank you for being a State Farm customer since 1990! Shannon loves taking care of our customers at Scott Robinson State Farm. We are here to help!"
Missy McMaster
April 29, 2023
"Great customer service!! Shannon does a wonderful job answering all of my questions and very quickly makes any changes we need!! High recommend them for all your insurance needs!!"
S Adams
April 12, 2023
"Shannon is so patient and professional and is always timely in assisting me with my insurance needs. Customer service at its Best!"
"Thanks, Scott, for recognizing Shannon! Taking care of our customers is what she does best. "