Customer Service Representative - State Farm Agent Team Member
Full Time in Fort Wayne - IN
Responsive recruiter
Replies within 24 hours
Benefits
- License reimbursement
- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
- Competitive salary
- Flexible schedule
ABOUT OUR AGENCY
I opened my agency in December 2010 after previously working in real estate investment trusts. Outside of the office, I’m a proud husband and father of five. I enjoy golfing, fishing, sports, volunteering, and spending time with my family.
Giving back is an important part of my life. I’m involved in disaster relief efforts through my church and enjoy finding opportunities to stay active and make a difference throughout our local community.
Our agency offers paid time off, paid holidays, flexible time, and reimbursement for licensing costs. We also like to add some extra perks to make the office an enjoyable place to be, including a fully stocked refrigerator with drinks and snacks and your birthday off each year.
Our culture is all about working hard while having fun along the way. We’ve created a positive environment where people can enjoy coming to work, support one another, and still stay focused on achieving great results. I’m looking for someone who brings a positive attitude, takes initiative, and has the drive to be a go-getter. Just as importantly, we want someone with genuine empathy who cares about the people they work with and the customers they serve.
I opened my agency in December 2010 after previously working in real estate investment trusts. Outside of the office, I’m a proud husband and father of five. I enjoy golfing, fishing, sports, volunteering, and spending time with my family.
Giving back is an important part of my life. I’m involved in disaster relief efforts through my church and enjoy finding opportunities to stay active and make a difference throughout our local community.
Our agency offers paid time off, paid holidays, flexible time, and reimbursement for licensing costs. We also like to add some extra perks to make the office an enjoyable place to be, including a fully stocked refrigerator with drinks and snacks and your birthday off each year.
Our culture is all about working hard while having fun along the way. We’ve created a positive environment where people can enjoy coming to work, support one another, and still stay focused on achieving great results. I’m looking for someone who brings a positive attitude, takes initiative, and has the drive to be a go-getter. Just as importantly, we want someone with genuine empathy who cares about the people they work with and the customers they serve.
ROLE DESCRIPTION
As a Customer Service Representative with Scott Robinson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
QUALIFICATIONS
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Join a community of good neighbors
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Make a difference in your community every day.
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Gain confidence and grow your dream career.
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Earn benefits and rewards that are second to none